Important information regarding email security

You should always be mindful of email security. To protect your business from financial scams, we encourage you to remain vigilant when receiving emails claiming to be from NICEIC.

Photo of Debbie Shields
Debbie Shields | Communications Manager
With online sales at their peak, fraudsters are sending more phishing emails than ever.

Stay vigilant when receiving emails requesting payments to protect your business from financial scams.

To help, we've outlined steps on how to recognise official communications from NICEIC below.

Here are some key indicators of a legitimate email:

Our official communications are sent from these email domains:
  • @niceic.com
  • @certsure.com
  • @e-certsure.com
  • @service.e-certsure.com
Additioally, your assessment report will be sent from the email address: formdelivery@banthamtechnologies.com

Invoices from NICEIC will always quote your account number.

Red flags to look out for.

  • Look out for domains such as @internet.ru and @vk.com - these are not from NICEIC.
  • We will never refer to your certification as a 'membership'.
  • We have not updated our banking details or methods of receiving payments.
If you ever have any doubts about an email's legitimacy, please forward the suspicious email to customer.services@niceic.com for verification.

We prioritise your security and appreciate your cooperation.