Important information regarding email security

You should always be mindful of email security. To protect your business from financial scams, we encourage you to remain vigilant when receiving emails claiming to be from NICEIC.

Photo of Debbie Shields
Debbie Shields | Communications Manager
Here are some key indicators of a legitimate email:
  • Our official communications are sent from these email domains – @niceic.com, @certsure.com or @service.e-certsure.com (for example customer.services@niceic.com). Look out for domains such as @internet.ru – these are not from NICEIC.
  • Your assessment report will be sent from the email address: formdelivery@banthamtechnologies.com
  • We will never refer to your certification as a 'membership'.
  • We will never request sensitive information, such as payment details, to be sent via email.
If you ever have any doubts about an email's legitimacy, please forward the suspicious email to customer.services@niceic.com for verification.

We prioritise your security and appreciate your cooperation.