The assessment process is key for your business to be certified by NICEIC. Keep your business on track and when prompted, make that appointment without delay.
Daniel Smith | Head of Assessment
Certification by NICEIC is an earned endorsement that identifies your business as being at the forefront of the industry. Underpinned by industry agreed standards, our robust assessment processes enable us to verify the ongoing competence of your business.
A crucial part of this is the periodic surveillance assessment, which typically occurs annually. By becoming an NICEIC certified business, you agree to participate in these assessments within the specified timeframe.
Given their importance, should a company miss or repeatedly reschedule visits, we must act to protect other NICEIC certified businesses, the brand and consumers. Such action may include suspension of certification until a successful visit has been undertaken or, ultimately, removal from our schemes, should repeated attempts prove unsuccessful.
We'll remind you that your assessment is due. But as you'll have seen in our recent alerts, it is down to you to get that all-important appointment booked. This change is in direct response to your feedback and addresses the issue of appointments being booked at inconvenient times, which, when not spotted, can lead to late cancellations and void visits, costing you money.
The improved process removes this issue by allowing you to book the appointment on a day that works for you within our timeframe for the visit.
Just as failing to keep up to date with your car or van MOT would hamper you, failure to take your assessment can result in consequences that may impact the effective operation of your business.
Keep your business on track; when prompted, make that appointment without delay.
Booking your assessment
As the date of your assessment approaches, we'll contact you by SMS text and email.
A crucial part of this is the periodic surveillance assessment, which typically occurs annually. By becoming an NICEIC certified business, you agree to participate in these assessments within the specified timeframe.
Given their importance, should a company miss or repeatedly reschedule visits, we must act to protect other NICEIC certified businesses, the brand and consumers. Such action may include suspension of certification until a successful visit has been undertaken or, ultimately, removal from our schemes, should repeated attempts prove unsuccessful.
We'll remind you that your assessment is due. But as you'll have seen in our recent alerts, it is down to you to get that all-important appointment booked. This change is in direct response to your feedback and addresses the issue of appointments being booked at inconvenient times, which, when not spotted, can lead to late cancellations and void visits, costing you money.
The improved process removes this issue by allowing you to book the appointment on a day that works for you within our timeframe for the visit.
Just as failing to keep up to date with your car or van MOT would hamper you, failure to take your assessment can result in consequences that may impact the effective operation of your business.
Keep your business on track; when prompted, make that appointment without delay.
Booking your assessment
As the date of your assessment approaches, we'll contact you by SMS text and email.
- Update your details in the customer portal (my.niceic.com) or by calling 0333 015 6625
- You’ll be reminded of ways to book your assessment. Which include phoning 01582 539 008 (9am-5pm, Mon-Fri) or emailing assessmentvisit@niceic.com
- Remember, booking the assessment is your responsibility, and failure to do so will have implications for your ongoing certification with NICEIC
