Book your NICEIC assessment online

New online customer self-scheduling tool – set to make booking your assessment easier  

This tool is an easy and convenient way for you to book and manage your NICEIC assessment(s) at a time that suits you, with full visibility of available slots within your assessment deadline. It’s available 24/7, giving you more flexibility and control. 

From March 2026, businesses will be able to book and manage full-day applicant and surveillance assessments online for the following NICEIC electrical schemes:

Approved Contractor Scheme, Domestic Installer Scheme, Rented Sector Scheme and Certifier of Construction Scheme.

Welcome screen

You will need

Our online customer self-scheduling tool is quick and easy to use. To book your assessment you will need:

  • the assessment invitation email we send you
  • internet access (phone, tablet, or computer)
  • a debit or credit card (if a fee applies)
Please note: We are launching with full-day electrical assessments which can be booked via the online tool. All other assessments will continue to be booked over the phone.

Before you begin

View our online customer self-scheduling tool user guide and step-by-step instructions.

Read our assessment guidance to help you feel ready and confident. It explains what to expect and how to prepare.  

Quick-start guide

Invitation email

1. Locate your assessment invitation email

Once your scheme application has been validated, or your surveillance assessment is due, we’ll send you an email with a unique link to book your assessment.

Click 'Book now' in the email to access the online customer self-scheduling tool.

To get the best selection of dates for your assessment and avoid missing your certification deadline, we recommend you book as soon as you can after receiving your first invitation email. 

Can’t find the email? Check your junk or spam folder. You can also contact us to resend the invite using the details below.

Welcome screen

2. Login and review your assessment details

Your appointment ID should auto-populate. If not, you can enter your appointment ID (starting APT-) from your invitation email. The email address will be the same one used to send you the invite.

Once logged in, select the appointment, review your details for accuracy, and read and complete the declarations to progress to the next stage.

Date selection screen

3. Choose a date and make any applicable payments

Select your preferred assessment date from the available options. Unavailable dates will be greyed out.

Any assessment fees will need to be paid up-front when you book – unless you have a Direct Debit or payment terms in place. Supplementary assessment fees will continue to be charged after the event.

Confirmation email

4. Confirmation email

After completing your assessment booking, you’ll receive a confirmation email with the date and time of your assessment, along with the name of your NICEIC assessor and meeting place. Please keep this for future reference.


Scribe guide

System user guides

View our system user guides, detailing step by step instructions. 

How to book an assessment

How to reschedule an assessment


Rescheduling your assessment

If you need to reschedule your assessment, please log back into the scheduling tool using the unique link in your invitation email, or visit booking.niceic.com.

You will need your appointment ID (starting APT-) and the email address that the invitation email was sent to.

After logging in, follow the on-screen instructions to reschedule your assessment. A new confirmation email will be sent to you with the updated assessment details. For detailed instructions see our system user guide.

Please note that rescheduling within 21 days of your assessment may incur additional fees. See specific scheme fees for more details.


Cancelling your assessment

Should you need to cancel your assessment, please contact us as soon as possible using the details below.

Prefer to book by phone

Booking online provides you with an easy-to-use self-service option at a time that suits you. However, if you prefer to book over the phone or need any help using the tool, our team will be happy to help. Just give us a call Monday to Friday between 9:00 and 17:00.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com

For further information on the assessment process including guidance and checklists, see our assessment page.

Assessment scheduling tool FAQs

This is our brand-new online assessment scheduling tool, designed to make booking your NICEIC assessment quick and easy. It’s an easy and convenient way for you to book and manage your NICEIC assessment(s) at a time that suits you. It’s available 24/7, giving you more flexibility and control. Take a look at our system user guides for further guidance. You’ll also find helpful information bubbles ⓘ throughout the booking journey.
How to book an assessment
How to reschedule an assessment
Booking online provides you with a self-service option at a time that suits you. Take a look at our system user guide for further guidance. However, if you’d rather call to book, please contact us. We’re open Monday to Friday, 09:00 – 17:00.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com
 
First, check your junk or spam folder. If it’s not there, please contact us, and we’ll forward it on. We’re open Monday to Friday, 09:00 – 17:00.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com
Online booking is currently available for applicant and surveillance full-day assessments on the following schemes. More schemes will be added over time.
  • Approved Contractor
  • Domestic Installer
  • Rented Sector
  • Certifier of Construction
Assessment bookings for all NICEIC schemes are still available to book by phone or email. Monday to Friday, 09:00 – 17:00.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com
No. The introduction of online booking is to provide you with a more convenient option to schedule your assessment.
You can book and manage your assessment at a time that works for you, with full visibility of available slots, within your assessment deadline.
When it’s time to book, the main NICEIC account contact will receive an email invitation containing a unique link to booking.niceic.com. Simply click the link and enter your email address from your email invitation, and log in. Take a look at our system user guide for further guidance.

You’ll be shown up to thirty assessment slots, including clearly marked unavailable dates, so you can see availability at a glance. You can enter a preferred date, and the system will show available slots from that date up to your assessment due date. 

Appointments can’t be booked beyond your assessment due date.

Once you select a preferred assessment date, it will be held for 30 minutes, with a visible countdown timer. Any payment required and assessment confirmation must be completed within this time; otherwise, the assessment date will be automatically released, and you’ll need to make a new selection.
If suitable availability isn’t shown, especially close to your assessment due date, call us Monday to Friday, 09:00 – 17:00, and we’ll help you find the best option.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com
Assessment fees are paid upfront at the time of booking unless you’ve arranged a Direct Debit or have agreed payment terms in place. If you’d like to discuss payment options, please call us on 0333 015 6625 (Monday to Friday, 09:00 – 17:00).
If online payment doesn’t work for you, give us a call to pay over the phone or discuss alternative options. Call 0333 015 6625 (Monday to Friday, 09:00 – 17:00).
You can reschedule your assessment directly through the online customer self-scheduling tool using the unique link and information in your assessment confirmation email. Simply click the link and enter your email address to log in. Once logged in, choose from the available assessment dates. Take a look at our system user guide for further guidance.

Rescheduling within 21 days of your assessment will incur an additional fee (per half day assessment). Please refer to the relevant scheme fees for more details. If you’re unable to reschedule or attend your assessment, please contact us as soon as possible. We’re open Monday to Friday, 09:00 – 17:00.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com
Rescheduling within 21 days of your assessment will incur fees (per half day assessment). Please refer to the relevant scheme fees for more details.
Once you’ve booked your assessment, we’ll send you a confirmation email with your assessor’s name and the assessment start time and meeting address.
Assessments are booked in AM, PM, or full-day slots. Your confirmation email will include the assessor's name, start time and meeting address.
We’ve created guidance to help you feel ready and confident. It explains what to expect and how to prepare: Assessment guidance.
Assessments are available to book 12 weeks before they’re due, and you’ll receive an email when each one is ready to book. Some assessment types are more complex and will continue to be booked by our team.
You’ll receive a confirmation email, including the assessor’s name, start time, meeting address and helpful preparation links. Please keep this email handy.
When it’s time to book, the main account contact will receive an email invitation containing a unique link to booking.niceic.com. Click the link and enter your email address from your email invitation to log in. Take a look at our system user guides for further guidance:

How to book an assessment
How to reschedule an assessment
If anything doesn’t look right, for example, the technical contact, address, contact details or assessment information, please contact us. It’s important that this information is correct, to ensure your assessment is booked correctly.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com
Your business assessment length and type are based on the scheme(s), scope and geographical spread of your work. If this has changed significantly since your last assessment, please call us Monday to Friday, 09:00 – 17:00, or email, and we’ll go through your options.

Electrical: 01582 539 008 | assessmentvisit@niceic.com
Renewables: 01582 556 022 | renewablesbookings@niceic.com
Yes, your information is protected. Access to the tool requires your unique appointment ID and registered email, and all payments are processed securely.