Standards Of Service
NICEIC Certification is committed to providing its customers with the highest standards of service. We value and respect the difficulties our Learners have in renewing their assessments and maintaining their registration. We promise to be fair, honest and open.
We will:
- NICEIC Certification will endeavour to provide successful Individuals with Certification within 15 working days of the receipt of correctly completed paperwork from the Assessment Centre.
- Respond to all enquiries promptly and efficiently
- Be courteous to all our customers
- Issue accurate and clear assessment and examination documentation
- Publish as much information and guidance on our website as possible.